If you prefer, you can send the item to our address by post/courier.

Shipping address:

LudiMusic - Warehouse

Rua do Porto da Pedra Nº11

2460-898 Turquel

In this case, please send an e-mail to: servicoclientes@ludimusic.com, accompanied by proof of damage or defect, such as photographs, videos and detailed descriptions of the product.

On receipt of the return, our services will check and inspect the item. If there is any doubt or anomaly, we will contact you;

If everything is in order, you will be asked for the IBAN to which the refund should be made and a credit note issued for the value of the returned item.