Service Contacts Commercial Sales comercial@ludimusic.com
Sat: 10h às 19h
Sun: 14h30 às 19h Customer Service - Call Center servicoclientes@ludimusic.com
Technical Services - Malfunctions assistencia@ludimusic.com
Credit and Payments financeira@ludimusic.com
Online Shop Helpdesk info@ludimusic.com
Ludimusic Card cartao@ludimusic.com
Musiclink program musiclink@ludimusic.com
Ludimusic Administration ludimusic@ludimusic.com
Marketing and Communication marketing@ludimusic.com
Suppliers fornecedores@ludimusic.com
Human Resources - Employment rh@ludimusic.com
Order/buy
Order/buy international
Products reservation/information
Change order in progress
Info on product catalog
Talk to a product specialist
Information about payment methods
Credit purchases simulation (entry, installments)
TAX free information for non-residents (tourists, foreigners)
Other shopping/commercial affairs
Phone :
(+351) 262 287 180EMAIL :
comercial@ludimusic.comSchedule :
Mon to Fri: 9h às 18hSat: 10h às 19h
Sun: 14h30 às 19h
Information about national and international shipping costs
Orders processing status/purchases in progress
Information about the online shop operation
Cancel orders/purchases
Change delivery address
Change client data
Complaints
Exchanges and returns
Phone :
(+351) 262 287 186EMAIL :
servicoclientes@ludimusic.comSchedule :
Mon to Fri: 9h às 18hTechnical information about products
Equipment malfunctions helpdesk
Request equipment repair
Info on repair costs
Cancel a repair
Status on repairs in progress
Phone :
(+351) 262 287 185EMAIL :
assistencia@ludimusic.comSchedule :
Mon to Fri: 9h às 18hInformation about ongoing payments
Make a payment by bank transfer
Signal deposit for orders
Sending bank check for payment
Refund of amounts paid
Phone :
(+351) 262 287 186EMAIL :
financeira@ludimusic.comSchedule :
Mon to Fri: 9h às 18hReport errors or malfunctions at the online shop
Information about ongoing malfunctions
Difficulties concerning the access to the online shop
Difficulties on making online payments
Phone :
(+351) 262 287 186EMAIL :
info@ludimusic.comSchedule :
Mon to Fri: 9h às 18hGeneral information
Information on benefits
Client card membership request
Data change
Request for card ressuing
Request card cancellation
Phone :
(+351) 262 287 186EMAIL :
cartao@ludimusic.comSchedule :
Mon to Fri: 9h às 18hGeneral information about the program
Information about benefits
Requests to enter de program
Data change
Programs cancellation
Program revalidation
Phone :
(+351) 262 287 186EMAIL :
musiclink@ludimusic.comSchedule :
Mon to Fri: 9h às 18hTalk to the administration
Phone :
(+351) 262 287 180EMAIL :
ludimusic@ludimusic.comSchedule :
Mon to Fri: 9h às 18hInformation on LudiMusic
New releases and campaigns
Sponsorship and patronage
Social media and social networks
Media information
Phone :
(+351) 262 287 180EMAIL :
marketing@ludimusic.comSchedule :
Mon to Fri: 9h às 18hArticles and services offer
Sending purchase documents
Sending catalogs, promotions and price campaigns
Payment requests
Sending invoices and other purchase documents
Information on ongoing payments
Goods dispatching
Other issues concerning suppliers
Phone :
(+351) 262 287 180EMAIL :
fornecedores@ludimusic.comSchedule :
Mon to Fri: 9h às 18hEmployment information
Sending CV’s